CANCELLATION AND REFUND
Three-Day Cancellation
Other Cancellation
Three-Day Cancellation
An applicant who provides written cancellation notice within three days (excluding Saturday, Sunday, and federal and state holidays) of signing an enrollment agreement is entitled to a refund of all monies paid. However, the school will only provide a refund within five business days of receiving the notice of cancellation.
An applicant requesting cancellation more than three days after signing an enrollment agreement and making an initial payment but before entering the school is entitled to a refund of all monies paid, minus the registration and application fee of $200.00.
Refund after the
commencement
of classes
Three-Day Cancellation
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An applicant who provides written cancellation notice within three days (excluding Saturday, Sunday, and federal and state holidays) of signing an enrollment agreement is entitled to a refund of all monies paid. However, the school will only provide a refund within five business days of receiving the notice of cancellation.
Other Cancellations:
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An applicant requesting cancellation more than three days after signing an enrollment agreement and making an initial payment but before entering the school is entitled to a refund of all monies paid, minus the registration and application fee of $200.00.
Refund after the commencement of classes
Procedure for withdrawal/withdrawal date:
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A student choosing to withdraw from the school after the commencement of classes is to provide written notice to the school director. The notice indicates the expected last date of attendance and be signed and dated by the student, and you will receive your refund within 7 to 10 business days
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For a student on authorized Leave of Absence, the withdrawal date is when the student was scheduled to return from the Leave and failed to do so.
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A student will be determined to be withdrawn from the institution if the student has not attended any class for two weeks, and you will lose any and all funds.
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Course Fee charges/refunds:
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Before the beginning of classes, the student is entitled to a refund of 100% of the course fee except the registration fee of $200.00.
SMS Compliance Statement for Special Friend Training
Business Name: Special Friend Training Phone Number(s): 773-992-1717
Special Friend Training will use SMS messaging from the number 773-992-1717 to communicate with clients and contacts for the following purposes:
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Scheduling and confirming appointments
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Providing customer support
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Sharing informational updates
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Sending occasional promotions
Permission to Text Contacts (Consent)Special Friend Training only sends SMS messages to individuals who have provided explicit consent to receive messages. Consent is collected through the following methods:
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Opt-in checkbox on our website contact and booking forms
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Written consent via paper forms during in-person registration
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Verbal consent recorded during phone calls
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Customers texting JOIN or YES to our number 773-992-1717
No messages are sent to individuals who have not given permission. All opt-in records are securely stored.
Opt-In/Opt-Out Process
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Opt-In: Customers join by checking the SMS consent box during sign-up, by texting JOIN or YES, or by verbally requesting SMS communication.
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Opt-Out: Customers can opt out at any time by texting STOP. Upon receiving STOP, Special Friend Training will immediately cease all SMS communication with that contact.
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Help: Customers can text HELP at any time for more information on our messaging practices or to request support.
Data Sharing
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Special Friend Training does not sell or share client data with third parties for marketing purposes. Data is used exclusively for customer relationship management and service delivery.
Privacy Policy
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Special Friend Training values your privacy. Your contact information is used solely for appointment reminders, service notifications, and occasional offers. We do not share your information with third parties. You can opt out of SMS communications at any time by replying STOP. For full details, send an email to info@specialfriendcenter.com
Terms and Conditions
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By opting in to receive SMS messages from Special Friend Training, you agree to receive texts relating to appointments, customer support, and marketing. Message and data rates may apply. Frequency of messages varies. To opt out, reply STOP. For help, reply HELP or contact us at 773-992-1717. For the full terms, send as email to info@specialfriendcenter.com.
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This compliance statement, privacy policy, and terms & conditions are intended to meet requirements for SMS campaign registration and carrier approval.
Policy &
Procedure
SMS Compliance Statement for Special Friend Training
Business Name: Special Friend Training
Phone Number(s): 773-992-1717
Campaign Purpose
Special Friend Community Center will use SMS messaging from the number 773-992-1717 to communicate with clients and contacts for the following purposes:
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Scheduling and confirming appointments
-
Providing customer support
-
Sharing informational updates
-
Sending occasional promotions
Message Examples
Appointment Scheduling/Confirmation
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“Hi [Name], this is Special Friend Community Center confirming your appointment for [date/time]. Reply YES to confirm or call us at 773-992-1717 to reschedule.”
Customer Support
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“Hello [Name], thank you for contacting Special Friend Community Center. How can we assist you today?”
Informational Updates
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“Reminder: Your next session at Special Friend Community Center is tomorrow at 10am. Reply HELP for support.”
Promotional Messages
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“Enjoy 10% off your next session at Special Friend Community Center! Reply STOP to opt out of future offers.”
Permission to Text Contacts (Consent)
Special Friend Community Center only sends SMS messages to individuals who have provided explicit consent to receive messages. Consent is collected through the following methods:
-
Opt-in checkbox on our website contact and booking forms
-
Written consent via paper forms during in-person registration
-
Verbal consent recorded during phone calls
-
Customers texting JOIN or YES to our number 773-992-1717
No messages are sent to individuals who have not given permission. All opt-in records are securely stored.
Opt-In/Opt-Out Process
-
Opt-In: Customers join by checking the SMS consent box during sign-up, by texting JOIN or YES, or by verbally requesting SMS communication. Message frequency varies. Message and data rates may apply.
Opt-Out: Customers can opt out at any time by texting STOP. Upon receiving STOP, Special Friend Community Center will immediately cease all SMS communication with that contact. Message frequency varies. Message and data rates may apply.
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Help: Customers can text HELP at any time for more information on our messaging practices or to request support.